Those living in Mumbai and commuting by B.E.S.T. buses should be familiar with the above two words. We hear them practically everyday when we try to buy the ticket from the B.E.S.T. conductor.
Read this in the ToI and I wonder why we still have the conductors asking for change? Why do they need more, after these B.E.S.T. woes?
Some people never learn do they?:-)
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